Customer Spotlight: Kevin Taylor
Zahra Jamal
Look no further for this perfectly brave example than Economy Hotel Macon, where our customer spotlight of the month, Kevin Taylor, resides.
It was only six months ago when Taylor, now 64 years old, decided to pack up his belongings in a single suitcase and make a move from Clinch County to Macon. Taylor had recently divorced and decided he needed new surroundings to help him move forward. Bare in mind he was moving away from a 12-year long secure job and close family that included four stepsons whom he helped raise, two nephews and one biological son - all amidst a global pandemic. Can you hear that roar?
"Change doesn't scare me. There's always a fear of losing what you have, but change can also be for the better," said Taylor. "It's an opportunity to meet new friends; make new habits."
Fortunately for Economy Hotel Macon, he decided to ground his paws at our hotel where he makes every single day count by helping his neighbors. In his off time, he provides transport and companionship for the elderly who need a helping hand with the basics, like going to church and picking up medicine/groceries.
Although he encountered a few issues when he first arrived due to repairs being required for his room, overall, Taylor has been a happy and loyal guest. "The girls at Macon are doing a fantastic job getting everything fixed, monitoring our guests, avoiding break-ins. They take care of everybody," said Taylor. "I love it here. The prices are good and people are good."
Exciting times lie ahead for our lion, waiting in the weeds. Taylor is making good use of his time at the hotel to get back on his feet and adjust. Like many of our guests, his goal is to take advantage of depleting property prices while he can, and buy his own house in Georgia.
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At Economy Hotel, we believe hospitality is about more than just providing a place to rest your head — it’s about being a cornerstone in the communities we call home.
In the rapidly evolving hospitality industry, staying ahead requires a commitment to innovation and technological advancements. Economy Hotel is at the forefront of this movement, implementing cutting-edge technologies to enhance the guest experience, improve operational efficiency, and ensure sustainability. By embracing innovation, Economy Hotel sets a new standard for what guests can expect from affordable accommodation.
In an industry where guest satisfaction is paramount, Economy Hotel distinguishes itself through its unwavering commitment to personalized care. Recognizing that each guest has unique needs and preferences, Economy Hotel places a strong emphasis on individualized attention and well-being. This focus not only enhances the guest experience but also fosters a sense of belonging and comfort during their stay.